usualby SyncoHelp
Quick answers for customers and shops. If it is not here, write to us.
If you have a card
How do I save my card?
Scan the QR in the shop, enter your name and email, and tap “Add to Apple Wallet” or “Add to Google Wallet”.
Do I need to download an app?
No. The card goes in the wallet your phone already has.
How do I turn off notifications?
On iPhone, open the card, tap the three dots and turn off notifications. On Android, open the card and go to its details.
I changed phone or deleted the card
Write to hello@usualcards.com with the shop's name and your email, and we will help you get it back with your stamps.
What data do you keep and how do I delete it?
Only your name, your email and your stamps. No phone number and no location. To delete everything, write to hello@usualcards.com.
If you have a shop
What do I need?
A phone with a camera at the counter to add stamps. Nothing else: no reader, no app, no installation.
Can I change the design or the reward?
Yes, whenever you want. The cards your customers already have update by themselves.
How much does it cost?
Write to hello@usualcards.com and we will tell you. The preview of your card is free.
Who owns my customers' data?
You do. We only use them to make your card work.